Support

Contact Information

Mailing Address:

Mosaic Quilt Studio
917 Fremont Ave. PMB138
South Pasadena, CA 91030

Business Hours:

Monday – Friday
10:00am – 4:00 pm
Pacific Standard Time

Email:

Please send and email to my assistant Frances via our Help Desk

Phone / Fax Number:

626-243-4423

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5 Responses to Support

  1. Barbara Gassner says:

    It appears the purchase of the software and 15 classes went through…but directly after purchasing, I was redirected to a registration page where my computer refused to budge…I am getting a new computer in October…can this registration stuff wait until then..by that time software will have arrived, etc…??

    Also– when using the technique of random shaped pieces …how do you hold these down? Do you apply spray adhesive to a base fabric or do you use Heat/Bond? or ?? Technique clear as far as valuation and the grid stuff and the new technique for contouring…but how does it stay in place until I doodlemotion on top?? Please give me a hint!! Thanks.

  2. kirk chase says:

    I have quilted photo express 1.0. I recently replaced my computer and reinstalled the program. I now keep getting the error msg “missing borlndmm.DLL”
    What is this and where do I get it from? I am running windows 7.

    • Tammie says:

      Xpress 1.0 was created 10 years ago and is not guaranteed to work on windows 7.
      My suggestion is to keep a computer with the old operating system or buy a newer version of the software.

  3. Linda Holt says:

    Hi Tammi,
    Just finished viewing and reading your books I purchased most all of them as well as the software, I do get carried away when I see a craft I want to try. I think I am ready to start my first one, will keep you updated as I move along.
    Am very excited about this type of quilting.

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